In the dynamic medical device industry, working with a company like New Age Medical offers unique advantages compared to repping for a large manufacturer. We sat down with Adrienne Andrews who joined New Age Medical in 2015 after repping for a large manufacturer and discussed why she hasn’t looked back.
How has the ability to work for an independent distributor impacted your daily work and overall work-life balance?
Working for an independent distributor allows me to create a flexible schedule that fits my daily routine, outside of surgery hours. I have the freedom to manage my tasks at my own pace and prioritize them as needed, giving me better control over my work-life balance while still meeting my professional responsibilities.
What differences have you noticed between working for a large manufacturer and New Age Medical in terms of management and autonomy?
I appreciate the autonomy that working for New Age Medical has given me. Unlike roles with larger manufacturers, which often come with extra demands and restrictions, this position offers greater freedom and flexibility, allowing me to focus on what truly matters without being bogged down by corporate red tape.
How has New Age Medical’s support enhanced your ability to serve your surgeon customers?
The team at New Age Medical consistently goes above and beyond to meet my needs. The support team is highly accessible and always ready to assist in real time, quickly resolving any issues that arise. This level of support makes a huge difference in maintaining smooth operations and building strong relationships with my surgeons.
How do you feel New Age Medical is positioned to support the future of spinal implant distribution?
New Age Medical’s business model has been crucial to my success. They’ve developed an innovative, ‘outside the box’ structure that enables employees and independent contractors to approach hospital systems with a broad portfolio of manufacturers to support every surgeons’ needs whether they want the same product they’ve used throughout their career or the latest technology available on the market.
Large manufacturers are often limited to certain products and are late to the game when it comes to new technologies because of bureaucratic hurdles. Additionally, New Age navigates RFPs creatively to meet contract requirements by providing customized solutions to fit the specific needs of every hospital system.
What advice would you give to other medical device reps currently working for large manufacturers?
Anyone who is considering a transition from a large manufacturer should have a conversation with New Age Medical. Working for them opens up a wealth of opportunities and avenues that are often limited in larger manufacturing environments. Their business model creates mutually beneficial outcomes for all stakeholders that can’t be beat.
